Teleaudiology/Remote Assistance Specialist

Bhama 'Bee' Pathak, MA, CCC-A, FAAA -  - Audiologist

Professional Hearing & Balance Services

Bhama 'Bee' Pathak, MA, CCC-A, FAAA

Audiologist located in Reston, VA

If you have a hearing aid, chances are it needs adjusting from time to time. That used to involve taking a trip to your audiologist so they could make the adjustments for you, but Bhama 'Bee' Pathak, MA, CCC-A, FAAA, an audiologist at Professional Hearing & Balance Services in Reston, Virginia, is offering a remote assistance solution to this problem. You can now take advantage of her teleaudiology service and request adjustments to your hearing aid without needing to visit the clinic. Call today for more information, or book an appointment online.

Teleaudiology/Remote Assistance Q & A

What is teleaudiology?

Teleaudiology uses digital technology to enable Dr. Pathak to adjust the setting on your hearing aid without an in-person visit. Remote assistance technology has advanced so much that Dr. Pathak can remotely make the most delicate adjustments to your hearing aid, with the same precision she would in person.

If you want your hearing aid checked and adjusted, simply contact Professional Hearing Aid Service, and Dr. Pathak makes the adjustments for you, making sure that you’re happy with the results.

Isn’t the hearing aid set up for me when I collect it?

Dr. Pathak adjusts your hearing aid settings when you attend your appointment, but by the time you get home, you might find your hearing isn't as clear as it was at the clinic. The difference in clarity is due to the surroundings being different in your home environment compared to at the clinic; this is simple to correct with a few adjustments.

Now, instead of going back to see Dr. Pathak, you can contact her from your home or workplace, and she makes the adjustments for you remotely. Since you are in your normal environment rather than the clinic, the adjustments match the exact requirements of your surroundings.

Do I still need to visit the audiologist if I use the teleaudiology service?

You’ll need to see Dr. Pathak in person for your regular hearing tests. Teleaudiology is a supplementary tool that makes it easier and more convenient to make fine-tuning adjustments to your hearing aid. However, it doesn’t take the place of Dr. Pathak, and you should continue to attend your scheduled appointments.

Is teleaudiology available with all hearing aids?

Not all hearing aids have the ability to connect with the teleaudiology service. Dr. Pathak uses the ReSound Assist system that comes with the ReSound LiNX Quattro™ rechargeable hearing aid.

The teleaudiology service provides the highest level of support and personalization to ensure you get the best out of your hearing aid. If you want to take advantage of the remote assistance service, call Professional Hearing Aid Service today, or book an appointment online.